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Michael Schatz
Quality Service Certified® Gold
Michael Schatz, Realtor®, QSC Gold
The Schatz Team
(B) 952-938-2593
(M) 952-380-7093

Service Guarantees for Buyers, Sellers
My Service Areas
Minnesota: Eden Prairie, Edina, Excelsior, Hopkins, Minnetonka, Plymouth, Shorewood, Twin Cities, Western Suburbs
Schatz Real Estate Group
114 8th Avenue N
Hopkins, MN 55343

Consumer Reviews
-Oct 2017
- Oct 2017
-Oct 2017
- Oct 2017
-Oct 2017
- Oct 2017
Mike was awesome. He was very knowledgable and approachable. I was able to ask any question and never felt dumb.   
- Aug 2017

Buyer Results

OVERALL SATISFACTION
4.94/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 91.89%
  • No: 8.11%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 93.24%
  • No: 6.76%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 98.68%
  • No: 1.32%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.91/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.84/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.95/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.87/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.84/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
4.90/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.82/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.91/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.90/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.92/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.91/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 48.72%
  • Satisfied Past/Current Customer: 21.79%
  • Knew Sales Associate Personally: 12.82%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.82/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 93.10%
  • No: 6.90%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 94.83%
  • No: 5.17%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 37.70%
  • 31-60 days: 29.51%
  • 61-90 days: 18.03%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 67.21%
  • 31-60 days: 14.75%
  • 61-90 days: 6.56%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.77/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.74/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.66/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.80/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
4.75/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
4.80/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.83/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.83/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.84/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.82/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 29.51%
  • Satisfied Past/Current Customer: 37.70%
  • Knew Sales Associate Personally: 18.03%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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