Buyer Results
OVERALL SATISFACTION
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What was your overall satisfaction with the results and service provided by your sales associate?
Advice and Counsel
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Knowledge of Area
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Refer Professional
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Reason for Selecting
- Referred by a Friend: 47.83%
- Satisfied Past/Current Customer: 21.74%
- Knew Sales Associate Personally: 8.70%
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What was your PRIMARY reason for selecting your sales associate?
Seller Results
Actual Time to Sell
- < 30 days: 95.12%
- 31-60 days: 2.44%
- 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Negotiation Skills
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Communication
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Likely to Refer Professional
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Reason for Selecting
- Referred by a Friend: 26.83%
- Satisfied Past/Current Customer: 43.90%
- Knew Sales Associate Personally: 9.76%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?
