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Carmen Molitor
Quality Service Certified® Platinum
Carmen Molitor, Realtor®, QSC Platinum
The Pinnacle Team
(B) 719-351-4835

Service Guarantees for Buyers, Sellers
My Service Areas
Colorado: Briargate, Colorado Springs, Gleneagle, Monument, Northgate, Palmer Lake, Pine Creek, Stetson Hills, University Park
RE/MAX Properties, Inc.
1740 Chapel Hills Drive
Colorado Springs, CO 80920

Consumer Reviews
Keep up the good work!   
- Oct 2017
Carmen and Emerson were a great team,my wife and I were very satisfied ????   
- Jun 2017
The Molitor team is absolutely fantastic! Carmen and Emerson are without a doubt, the best realtors I have dealt with, and beyond the business, I consider them friends! Kendra and Ruth are also fantastic dealing with the "background" issues of the sale. The care, professionalism, and co...   More
- Jun 2017
Thank you for helping me find our new home!   
- Jun 2017

Buyer Results

OVERALL SATISFACTION
5.00/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
5.00/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
5.00/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
5.00/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.94/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Responsiveness
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
5.00/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
5.00/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
5.00/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 47.06%
  • Satisfied Past/Current Customer: 23.53%
  • Knew Sales Associate Personally: 11.76%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 33.33%
  • 31-60 days: 44.44%
  • 61-90 days: 11.11%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 72.22%
  • 31-60 days: 22.22%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Marketing Plan and Implementation
4.83/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.72/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.89/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Reason for Selecting
  • Referred by a Friend: 38.89%
  • Satisfied Past/Current Customer: 38.89%
  • Knew Sales Associate Personally: 16.67%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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