Jackie Shulsky
Quality Service Certified®
Business: 517-853-6267

My Service Areas
United States
East Lansing, MI
My Company

Tomie Raines Inc

1400 Abbot Road #200
East Lansing, MI 48823
US
Consumer Comments
Jan 2015
Sep 2014
Apr 2014
Feb 2014

Buyer Results

Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 90.91%
  • No: 9.09%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 81.82%
  • No: 18.18%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.75/5.00
Show Chart
Hide Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.58/5.00
Show Chart
Hide Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability and Responsiveness
4.92/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.75/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Attention to Details
4.75/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.75/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Likeliness to Re-use Company
4.67/5.00
Show Chart
Hide Chart
How likely would you be to use the same real estate company to assist you in the future?
Reason for Selecting
  • Yard Signs in the Area: 36.36%
  • Other (Please specify): 27.27%
  • Referred by a Friend: 18.18%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

Offered Guarantee
  • Yes: 90.91%
  • No: 9.09%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 81.82%
  • No: 18.18%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after closing?
Advice and Counsel
4.91/5.00
Show Chart
Hide Chart
How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.82/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.64/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.91/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Attention to Details
4.82/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.82/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Reason for Selecting
  • Satisfied Past/Current Customer: 36.36%
  • Knew Sales Associate Personally: 18.18%
  • Sales Associate's Presentation: 18.18%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting the sales associate you chose to market your property?


Copyright 2015 Quality Service Certification, Inc. All rights reserved.