Jackie Shulsky
Participating Since 2011
Quality Service Certified®
Platinum
Tomie Raines Inc
Business: 517-853-6267

My Service Areas
East Lansing, MI, US
My Company

Tomie Raines Inc

1400 Abbot Road #200
East Lansing, MI 48823
US
Consumer Comments
Apr 2014
Feb 2014
Jan 2014
Jun 2013

Buyer Results

Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 92.86%
  • No: 7.14%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 92.86%
  • No: 7.14%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.80/5.00
Show Chart
Hide Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability and Responsiveness
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.87/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Attention to Details
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.93/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Likeliness to Re-use Company
4.80/5.00
Show Chart
Hide Chart
How likely would you be to use the same real estate company to assist you in the future?
Reason for Selecting
  • Yard Signs in the Area: 28.57%
  • Other (Please specify): 21.43%
  • Referred by a Friend: 14.29%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

Offered Guarantee
  • Yes: 84.62%
  • No: 15.38%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 76.92%
  • No: 23.08%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after closing?
Advice and Counsel
4.92/5.00
Show Chart
Hide Chart
How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.77/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.69/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.92/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Attention to Details
4.62/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.62/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Reason for Selecting
  • Satisfied Past/Current Customer: 38.46%
  • Referred by a Friend: 15.38%
  • Other (Please specify): 15.38%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting the sales associate you chose to market your property?


Copyright 2014 Quality Service Certification, Inc. All rights reserved.