Mike Shulsky
Quality Service Certified®
Business: 517-853-6220

My Service Areas
United States
East Lansing, MI
My Company

Tomie Raines Inc

1400 Abbot Road #200
East Lansing, MI 48823
US

Buyer Results

Offered Guarantee
  • Yes: 88.89%
  • No: 11.11%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 77.78%
  • No: 22.22%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 70.00%
  • No: 30.00%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.60/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.44/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability and Responsiveness
4.90/5.00
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How satisfied were you with the availability of your sales associate?
Negotiation Skills
4.10/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Attention to Details
4.40/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.50/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Likeliness to Re-use Company
4.20/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Reason for Selecting
  • Other (Please specify): 40.00%
  • Yard Signs in the Area: 20.00%
  • Referred by a Friend: 10.00%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Offered Guarantee
  • Yes: 85.71%
  • No: 14.29%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 85.71%
  • No: 14.29%
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Did your sales associate contact you after closing?
Advice and Counsel
4.86/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.57/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.43/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.86/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Attention to Details
4.71/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.71/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Likeliness to Re-use Company
4.71/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Reason for Selecting
  • Knew Sales Associate Personally: 42.86%
  • Referred by a Friend: 28.57%
  • Yard Signs in the Area: 14.29%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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