Mike Shulsky
Quality Service Certified® Platinum
Business: 517-853-6220

My Service Areas
United States
East Lansing, MI
My Company

Tomie Raines Inc

1400 Abbot Road #200
East Lansing, MI 48823
US

Buyer Results

Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 92.86%
  • No: 7.14%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 85.71%
  • No: 14.29%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.80/5.00
Show Chart
Hide Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.67/5.00
Show Chart
Hide Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability and Responsiveness
4.93/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Negotiation Skills
4.50/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Attention to Details
4.80/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.80/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Likeliness to Re-use Company
4.67/5.00
Show Chart
Hide Chart
How likely would you be to use the same real estate company to assist you in the future?
Reason for Selecting
  • Yard Signs in the Area: 28.57%
  • Other (Please specify): 28.57%
  • Referred by a Friend: 14.29%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

Offered Guarantee
  • Yes: 81.82%
  • No: 18.18%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 72.73%
  • No: 27.27%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after closing?
Advice and Counsel
4.91/5.00
Show Chart
Hide Chart
How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.73/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.64/5.00
Show Chart
Hide Chart
How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.91/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Attention to Details
4.55/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.55/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Likeliness to Re-use Company
4.55/5.00
Show Chart
Hide Chart
How likely would you be to use the same real estate company to assist you in the future?
Reason for Selecting
  • Satisfied Past/Current Customer: 36.36%
  • Referred by a Friend: 18.18%
  • Company Name/Reputation: 9.09%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting the sales associate you chose to market your property?


Copyright 2014 Quality Service Certification, Inc. All rights reserved.