Kristal Kraft
Quality Service Certified® Gold
Business: 303/350-5838

My Service Areas
United States
Greenwood Village, CO
My Company

The Berkshire Group, REALTORS®

5600 S Quebec St, #150D
Greenwood Village, CO 80111
US

Buyer Results

Offered Guarantee
  • Yes: 90.91%
  • No: 9.09%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 90.91%
  • No: 9.09%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.73/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.73/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
4.64/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.64/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.55/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Responsiveness
4.64/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Attention to Details
4.64/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.82/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Likely to Re-use Professional
4.64/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.55/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.64/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.55/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • The Internet: 36.36%
  • Referred by a Friend: 27.27%
  • Satisfied Past/Current Customer: 9.09%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

Offered Guarantee
  • Yes: 70.00%
  • No: 30.00%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 80.00%
  • No: 20.00%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 70.00%
  • 31-60 days: 10.00%
  • 61-90 days: 10.00%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 90.00%
  • 31-60 days: 10.00%
  • 61-90 days: 0.00%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.90/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.90/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.90/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.90/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Responsiveness
4.80/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Attention to Details
4.78/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
4.80/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Likely to Re-use Professional
4.90/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.80/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.90/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.80/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Satisfied Past/Current Customer: 30.00%
  • The Internet: 20.00%
  • Other (Please specify): 20.00%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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