Nancy A. Theys
Quality Service Certified® Platinum
Mobile: 412-805-2721

My Service Areas
United States
Cranberry Township, PA
North Boroughs, PA
Pittsburgh, PA
Ross, PA
Wexford, PA
My Company

Northwood Realty Services

9840 Old Perry Highway
Wexford, PA 15090
US
Consumer Comments

  Nancy is very professional and knowledgeable.    

Oct 2014

  Nancy was very thorough and knowledgable. She was always available for questions. She went above and beyond to help us find our new home.    

Jul 2014
Dec 2013

  Nancy was great!    

Nov 2013

Buyer Results

Offered Guarantee
  • Yes: 95.24%
  • No: 4.76%
  • More...
Show Chart
Hide Chart
Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 95.24%
  • No: 4.76%
  • More...
Show Chart
Hide Chart
Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after the closing?
Advice and Counsel
4.95/5.00
Show Chart
Hide Chart
How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.85/5.00
Show Chart
Hide Chart
How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability and Responsiveness
4.95/5.00
Show Chart
Hide Chart
How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.90/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.86/5.00
Show Chart
Hide Chart
How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Communication
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the quality and frequency of communication provided by your sales associate?
Attention to Details
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Overall Satisfaction
5.00/5.00
Show Chart
Hide Chart
What was your overall satisfaction with the results and service provided by your sales associate?
Likeliness to Re-use Professional
4.90/5.00
Show Chart
Hide Chart
How likely would you be to use the same sales associate to assist you in the future?
Likeliness to Refer Professional
4.95/5.00
Show Chart
Hide Chart
How likely are you to recommend the services of your sales associate to a friend, neighbor, or relative?
Reason for Selecting
  • Referred by a Friend: 42.86%
  • Satisfied Past/Current Customer: 23.81%
  • Knew Sales Associate Personally: 19.05%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting your sales associate?

Seller Results

Contacted After Closing
  • Yes: 100.00%
  • No: 0.00%
  • More...
Show Chart
Hide Chart
Did your sales associate contact you after closing?
Marketing Plan and Implementation
5.00/5.00
Show Chart
Hide Chart
How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Reason for Selecting
  • Satisfied Past/Current Customer: 50.00%
  • Referred by a Friend: 37.50%
  • Knew Sales Associate Personally: 12.50%
  • More...
Show Chart
Hide Chart
What was your PRIMARY reason for selecting the sales associate you chose to market your property?


Copyright 2014 Quality Service Certification, Inc. All rights reserved.