Jeff Keas
Quality Service CertifiedĀ®
Business: 731-664-3434
Mobile: 731-437-3000

My Service Areas
United States
Jackson, TN
My Company

Town & Country Inc., Realtors

1944 Hwy 45 By-Pass, #1
Jackson, TN 38305
US
Consumer Reviews
May 2015
Jun 2014
Oct 2013
Oct 2012

Buyer Results

OVERALL SATISFACTION
4.97/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 94.44%
  • No: 5.56%
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Did your sales associate offer you the Quality Service Guarantee?
Provided Written Market Analysis
  • Yes: 91.18%
  • No: 8.82%
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Did your sales associate provide written/electronic competitive or comparable market analysis prior to you making an offer? (If practical under market conditions)
Contacted After Closing
  • Yes: 94.87%
  • No: 5.13%
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Did your sales associate contact you after the closing?
Advice and Counsel
4.95/5.00
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How satisfied were you with the counseling and needs assessment provided by your sales associate?
Thoroughness of Property Search
4.89/5.00
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How satisfied were you with the thoroughness of the search process to find a property that met your needs?
Availability
5.00/5.00
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How satisfied were you with the availability of your sales associate?
Knowledge of Area
4.97/5.00
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How satisfied were you with your sales associate's knowledge of the area, community, and properties?
Negotiation Skills
4.97/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price and terms of the purchase?
Responsiveness
4.97/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Attention to Details
5.00/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.97/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.87/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.97/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.84/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 23.68%
  • Satisfied Past/Current Customer: 13.16%
  • Knew Sales Associate Personally: 21.05%
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What was your PRIMARY reason for selecting your sales associate?

Seller Results

OVERALL SATISFACTION
4.75/5.00
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What was your overall satisfaction with the results and service provided by your sales associate?
Offered Guarantee
  • Yes: 100.00%
  • No: 0.00%
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Did your sales associate offer you the Quality Service Guarantee?
Contacted After Closing
  • Yes: 87.50%
  • No: 12.50%
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Did your sales associate contact you after closing?
Expected Time to Sell
  • < 30 days: 12.50%
  • 31-60 days: 25.00%
  • 61-90 days: 37.50%
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How long did you expect your property to be on the market before it was sold?
Actual Time to Sell
  • < 30 days: 50.00%
  • 31-60 days: 25.00%
  • 61-90 days: 12.50%
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How long was your property marketed by your sales associate and broker before you accepted an offer?
Advice and Counsel
4.83/5.00
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How satisfied were you with the advice/counsel offered by your sales associate?
Marketing Plan and Implementation
4.75/5.00
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How satisfied were you with the marketing plan developed and implemented for the sale of your property?
Price and Terms
4.38/5.00
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How satisfied were you with the price and terms of the sale?
Negotiation Skills
4.63/5.00
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How satisfied were you with the assistance your sales associate provided in negotiating the price/terms of sale?
Responsiveness
4.75/5.00
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How satisfied were you with the quality and frequency of communication provided by your sales associate?
Attention to Details
4.88/5.00
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How satisfied were you with your sales associate's attention to details and assistance from contract to closing?
Likely to Re-use Professional
4.86/5.00
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How likely would you be to use the same sales associate to assist you in the future?
Likely to Re-use Company
4.86/5.00
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How likely would you be to use the same real estate company to assist you in the future?
Likely to Refer Professional
4.75/5.00
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Given the opportunity, how likely would you be to recommend the services of your sales associate to a friend, business associate, neighbor or relative?
Likely to Refer Company
4.63/5.00
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Given the opportunity, how likely would you be to recommend the services of the real estate company to a friend, business associate, neighbor or relative?
Reason for Selecting
  • Referred by a Friend: 0.00%
  • Satisfied Past/Current Customer: 37.50%
  • Knew Sales Associate Personally: 12.50%
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What was your PRIMARY reason for selecting the sales associate you chose to market your property?


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